Privacy Policy

Last updated 23 September 2026.

This Privacy Policy explains how Lawn Care Company Singapore (a division of Caruso Consulting Co Ltd, "we", "us" or "our") collects, uses, shares and protects your personal information when you visit mylawn.asia or buy from us.

Singapore's Personal Data Protection Act 2012 (PDPA) governs how organisations collect, use, disclose and protect personal data. We use personal data only for purposes a reasonable person would consider appropriate in the circumstances, tell you those purposes, and obtain consent where the law requires it.

Information we collect

We only collect the information we need to run our store and serve you well. This may include:

• Information you give us: your name, delivery and billing address, email address and phone number when you place an order or contact support.
• Payment information: handled by our payment processors, Stripe and PayPal. We do not store full card numbers.
• Information collected automatically: such as your IP address, browser and device type, pages viewed and referring site, gathered through cookies and similar technologies.

Cookies and analytics

We use cookies to keep the site working, such as remembering the items in your cart. With your consent through our cookie banner, we also use Google Analytics to understand how the site is used. See our Cookie Policy for the detail and how to change your choice.

How we use your information

• To process and deliver your orders and provide customer support.
• To send order confirmations and delivery updates, and marketing emails only where you have agreed to receive them.
• To improve our website, products and service.
• To prevent fraud and keep our store secure.
• To meet our legal and accounting obligations.

How we share information

We share personal information only as needed to operate the store: with our payment processors, the couriers who deliver your order, the provider that hosts this website, our email provider, and our analytics provider. We require these service providers to protect your information and use it only to provide their service to us. We do not sell your personal information. We may also disclose information where the law requires it.

Information stored outside Singapore

Some of our service providers store or process information outside Singapore, including in the United States. While it is there, it is protected by contract but may be accessible to the courts, law enforcement and national security authorities of that country.

How long we keep it

We keep personal information only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When it is no longer needed, we delete or anonymize it.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it if it is wrong, and withdraw your consent to marketing at any time. To make a request, email us at theteam@mylawn.asia. We will respond within the time the law requires.

If you are not satisfied with how we have handled your information, contact us first and we will try to put it right. You may also contact Singapore's Personal Data Protection Commission.

Security

We use appropriate technical and organizational measures to protect your information, including encrypted connections during checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information.

Children's privacy

Our store is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact us

Lawn Care Company Singapore, a division of Caruso Consulting Co Ltd
Singapore administration office: 1 George St, Level 10, Singapore
Registered address: Suite 4, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
Email: theteam@mylawn.asia
International call centre: +66 98 391 3877